charley's formula

I was a brand new writer, not yet even out of college, when my mentor lowered the boom. He looked at my timecard with confusion. It said something like:

Monday 7.75 hours
Tuesday 8.1 hours
Wednesday 8.25 hours
"John...? Charley said in his fabulous southern drawl. "Are you billing for the hours you actually worked?"

"Um. Yes?"

Charley stood up and shook his head sadly, chuckling at my naiveté. He put his hand on my shoulder. "Son, son, son. Nope. It's not how many hours you worked. It's how many hours it felt like."

That is the moment I became a professional writer.

This system made instant sense to me. And I have shared this story many times in the intervening decades, always with someone I employed. I distinctly remember squinting at Karen's first timecard. "Son, son, son..." I said.

• • •

My first gig at Microsoft was as an hourly contractor. For months, I averaged 85 hours a week. It was a brutal death march. We literally watched a corpse being carried out of our building, someone who had dropped dead at his desk. "Lucky bastard," someone snarled at the passing corpse. We all agreed.

My timecards were naturally enormous, so any embellishment was both unnecessary and implausible. Nevertheless, Charley's teachings tugged at me. Out of loyalty, on my last timecard I added 10 hours, for a total of 100 hours that week. My boss looked at it and sighed. "I'm so grateful to you for not dying," she said. "Or, you know, quitting." Her voice dropped to a whisper. "Go ahead and add 10 hours."

"You mean in addition to the 10 hours I already added?" I said to absolutely no one. Thus was my legendary 110 hour timecard born.

• • •

I thought about her this week. Charley too. My current boss explained impending political shifts and closed with this directive: "John, bill the shit out of me this month."

"Will do. And if you don't mind my saying so, sir, you found the perfect man for the job."