culture clash

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We ended up hiring an English developer with a very Italian name, which made me nervous until I heard the posh accent pouring voluptuously out of my speakers. Score! That led to the following exchange, perhaps the quintessential Anglo-American interaction:

English developer, trying to say that SharePoint sucks without offending: "Well, it's generally considered that SharePoint, in point of fact, isn't the, er, might not be, er, the highest quality of product."

Amy: "Ya THINK?"