I was meeting remotely with one of my writers, which means that even though we were in different locations, she was watching what I was doing on my computer. Mail from a longtime troll came in, which was perfect, because we would rather look at anything other than the crap on which we were working.
"Did you read my post today?" I asked first. She had. "Okay, check this out. I just got mail from someone who will have completely, utterly, psychotically missed my point."
I brought up the mail. Its author had completely, utterly, psychotically missed my point. She instead refuted at length some point I had not even known existed, let alone made.
"Holy cow."
"Yeah."
"Did she even read it?"
"I think she angrily writes while skimming."
"She's nuts."
"These are my readers."